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Loudoun Medical Group

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The LMG Patient Portal and Healow App™

The Health Portal lets you manage your medical care. As an LMG patient, your patient health records and information can be viewed in this safe and secure portal any time.

The Healow App™  puts healthcare as close as your smartphone. You can communicate with your doctor’s office, view your medical records, appointments, lab results, manage medications and other important information in one secure app. Due to increased demand, the healow app may have intermittent outages. Please check back if you experience this.

Click here to login to your patient portal account online
Note: Not all LMG offices participate with the patient portal or Healow App.
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Your secure health portal provides many benefits:

  1. Electronic requests of Medical Records, including Lab / Diagnostic Reports and Referrals.
  2. Easily find visit summaries that are uploaded by your physician.
  3. Non-urgent patient messaging system to communicate to provider.
  4. Check upcoming and historical appointments.
  5. Electronically complete surgical or allergy history.
  6. Electronic access to patient education files your provider has uploaded for you and has
    spoken to you about in your appointments.

Need help Registering in the Online Patient Portal? Download our Registration Guide PDF


Patient Portal Clinical FAQs

How can I start a TeleVisit?
Click here for instructions on starting a TeleVisit using the Healow App.

How can I view my lab results?
You can view your lab/diagnostic results under Medical Records by clicking on Lab/Diagnostics Results.

How can I view my medication list?
After you sign on to the Portal, all of your medications will be displayed under Current Medications on the Welcome page. Click the medication name or View all Meds to view them.

How can I refill a medication?
Sign on to the Portal, then click the Refill Medications option under Messages.

How can I update my medications?
For questions or concerns about your medication list, use either Message the Practice or Ask a doctor from the Portal, or contact your provider’s office directly by phone.

How can I view my allergies, medications, and Visit Summary?
Sign on to the Portal, then click the Visit Summary option under Medical Records. Click the date of the visit to see allergies, medications, problems, and lab results from this visit.

How can I view my current medical record?
Sign on to the Portal, then click the Request PHR button under Medical Records. You can also access your medical records by clicking Personal Health Record under the Medical Records category.


Using the Patient Portal and Healow App™ Tutorial Videos

Reset Password using Healow App

Retrieve Username Using Healow App

Downloading Healow and How to Log In

Patient Portal Registration

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Before you go to the ER...

1. Call your Primary Care Provider.

2. If unavailable, visit any
LMG Urgent Care Center:

LMG Immediate Care Center
Sterling, VA
(703) 450-1125

Cornwall Primary & Urgent Care
Leesburg, VA
(571) 707-2085

Virginia Medical Center & Urgent Care
Purcellville, VA
(540) 338-0177

3. Always call 911 or go directly to the ER if you think your health is at serious risk!

Learn More