To start a TeleVisit, first call your practice to make an appointment.
Once you schedule your visit, you will then receive a message via text and email for instructions to continue your appointment.
Or, you can access your appointment using the Healow app.
Scroll down for TeleVisit instructions using the Healow app.
To begin, login to the Healow App:
If a telemedicine appointment is scheduled it will change the appointments tab to red.
Login
(note: not all LMG offices participate with the patient portal or Healow App.)
1. Click the red appointment tab.
2. Click on the eye icon.
3. Click on the orange Start TeleVisit button.
4. Enter your vitals.
5. Accept the consent.
6. Click the Start Televisit button.
Please note: you will need to allow speaker and camera access for the Healow App.
If this step is missed while starting the TeleVisit, you can go to your settings:
Scroll to the bottom of Settings and locate the Healow App. Click on the APP to enter settings, then turn on camera and microphone.
